Vacancy expired!
At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
SummaryDig deep into a specific business area and help define the details of how to drive business results through technology and process. Work on a cross-functional team of product managers, engineers, designers and subject matter authorities to deliver on outcomes!Primary Duties & Responsibilities:Business Expertise: Partner with peer group, business partners and product management to learn business area/domain, while continuing to learn and grow knowledge across the enterprise.Current State, Future State and Gap Analysis: Document and assess current state in a few processes, or single business area / domain. Assist with task-based work items in more sophisticated situations.Capture Requirements: Responsible for fact-based requirement gathering, including all system, technical and intake requests.Author User Stories and/or Features: Author user stories and/or features independently with low to medium complexity while participating in some task-based work in higher complexity situations. Assist throughout the development process as needs arise.Test Plan Review: Assist with coordinating and reviewing test plans for smaller or non-complex efforts. Independently provide execution on testing as needed (UAT, checkouts, etc.)Project Management: Use project management principles to successfully complete and advance work.Qualifications:- Bachelor's degree, preferred
- 1-3 Years Prior Experience in Service Center industry.
- 3+ Years of Workforce Management experience.
- Ability to lean on strong communication skills to influence outcomes while approaching conflict with organizational savviness.
- Domain expertise via previous internships or similar roles in the past.
- Certifications demonstrating mastery of role specific competencies.
- Solves problems in straightforward situations; analyzes possible solutions using technical experience, judgment and precedents.
Vacancy expired!