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Customer Service Representative
Do you want to be recognized as a high performer?
Tired of not getting the respect you deserve?
Do you want to work for a company that prefers to promote its own people?
Do you want to work for a stable employer?
Are you tired of a work environment that doesnt promote a team effort?
Click here: https://youtu.be/ra1L0OVO1og
Come and experience the difference with R+L Carriers.
Full-Time, Monday Friday
R+L Carriers has an immediate need for a Full-Time Customer Service Representative in our Service Centers. The Customer Service Representative is responsible for maintaining a positive relationship with customers and to assist customers and other R & L employees in tracking and monitoring freight movement. The Customer Service Representative must use customer retention techniques to ensure customers feel valued and listened to, to resolve their issues, and promote company goals and objectives.
CSR's will provide WORLD CLASS CUSTOMER SERVICE" to our internal and external customers by providing timely problem resolution through:
Daily freight tracing with customers
Assist other terminals in freight-related issues of OS&D
Perform other related duties as assigned
Requirements:
Possess a "WE CAN DO IT" attitude
Strong communication/telephone skills
Able to work in a fast-paced environment
Ability to deal with potentially stressful situations
General office and customer service experience necessary
Computer and keyboard literate
Transportation knowledge a plus, LTL experience preferred
Ability to type 30+ WPM
Company Culture
R+L Carriers is a family owned, privately held transportation company founded in 1965. Our business caters to the transportation and distribution industry and is designed to provide customers with superior service through efficient administration and innovative thinking. The Company prides itself in treating our employees and customers with respect and honesty. We believe each employee contributes directly to the Companys growth and success. There are many other transportation companies capable of picking up and delivering freight. However, we believed our customers select us because of the efforts of our employees.
Excellent Pay with Experience
R+L Carriers offers an excellent compensation and comprehensive benefits package that includes Medical/Dental/Vision Insurance, 401(k) Retirement Plan with company matching contributions, Paid Vacation & Holidays, and free vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA and Pigeon Forge, TN.
Vacancy expired!