Vacancy expired!
Quality Inn and Suit is in search of a Front Desk Clerk and House Keeping to join our team.
Please call 608-877-9000 to speak with Gloria in Stoughton, WI
This position will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay.
Responsibilities:
Greet and interact with guests in a warm, friendly and professional manner
Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs
Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
Work in cooperation with other departments to ensure a positive guest experience
Use computer system to make reservations, check-in and check-out hotel guests, process payments
Perform tasks such as answering phones, maintain a cash drawer, operate office equipment
Ensure guest and hotel safety by knowing all safety, security and emergency procedures
What are we looking for?
Exceptional customer service skills
Strong oral communication and interpersonal skills
Strong attention to detail
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Teamwork and cooperation
Housekeeper Responsibilities:
Make beds with clean linens
Clean bathrooms
Vacuum, sweep, mop, dust and restock guestrooms and public areas
Operate commercial laundry and cleaning equipment to provide fresh clean linens
Properly handle, label and store cleaning supplies
Vacancy expired!