Job Details

ID #21755639
State Wisconsin
City Janesville
Job type Contract
Salary USD $25 - $30 25 - 30
Source Hexaware Technologies, Inc
Showed 2021-10-27
Date 2021-10-26
Deadline 2021-12-24
Category Et cetera
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Deskside Support consultant

Wisconsin, Janesville, 53546 Janesville USA

Vacancy expired!

Job Description – Deskside Support consultant

Location:

Janesville, WI 53546

Looking for passionate individual for a Deskside Support consultant who will be responsible for Smart Hands and feet support, break fix. The candidate must have experience in handling multinational IT infrastructure. Relevant Experience – 5 plus years

Key Requirements
  • End to end knowledge on minute details of Local Smart hands and feet support and their break fix.
  • Should himself handle the site and lead the region/team
  • Should have knowledge of different Label and Multi-functional Printers such as Konica, Ricoh, Zebra
  • Should have knowledge on Local PBX system
  • Should be able to manage and maintain assets as per the industry standards
  • Should be well versed with local IT procurement process
  • Should be able to conduct IT training for other Local IT Support team or IT champions/site coordinator. Also guide them.
  • Should be able to handle request to support data center, server, storage troubleshooting with help from team
  • Should be aware of Mobile device management as per the industry standards
  • Knowledge of network security practices and anti-virus programs
  • Conduct remote troubleshooting
  • Address user tickets regarding hardware, software, and networking etc.
  • Knowledge on below technologies
  • SCCM – Software distribution, Administration, Image management, Operating system deployment & application packaging
  • Bit locker management
  • Mobile device management
  • Patch management
  • File Services
  • Network services, router, switches
  • Desktop management
  • Unified communications – Provision of new SIM cards, Smartphone configuration, consumption optimization and management
  • Preferred to have experience on below tools
  • SCCM, Bit locker, SafeQ, Airwatch, Microsoft Advanced Group Policy management

Vacancy expired!

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