Vacancy expired!
Please apply via our website at WWW.SEMAEQUIP.COM and click the CAREER tab. Thank you for your interest in SEMA Equipment!
SEMA Equipment, Inc. is an equal opportunity employer.
SEMA Equipment offers competitive pay and a robust benefits package including group medical insurance, supplemental insurance, life insurance, 401k, paid holidays, and MORE!
Purpose:
Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Attracts, retains, and effectively engages department personnel.
Responsibilities:
Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
Promotes and merchandises parts and accessories in conjunction with other store locations
Creates annual Parts Department goals and budget, in alignment with the organizations financial and operational objectives
Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Submits all parts warranty and return claims within the required time frame to receive maximum credit
Maximizes use of all order discount programs to achieve management stock order goals
Ensures all department tools, equipment and vehicles are in good working order
Manages employee development activities for employees reporting to this position
Maintain and grow customer relationships at the dealership as well as onsite visits to customer locations
Answer incoming phone calls
Additional tasks may be assigned by upper management
Experience, Education, Skills and Knowledge:
5+ years experience in Parts Department operations
Outstanding interpersonal and customer service skills
Experience leading others
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Basic understanding of financial principles relative to Parts Department operations
Ability to analyze and interpret internal reports
Ability to work extended hours and weekends
Excellent customer service skills
Ability to lift 50 60 pounds on a frequent basis
Ability to lift 75 100 pounds on a regular basis
Candidate must be able to stand for long periods of time
Ability to bend, stoop, twist and reach on a frequent basis
Candidate must have a valid drivers license and a clean MVR record
High School diploma or equivalent experience
Candidate must become forklift certified within 30 days of employment
Vacancy expired!