Account Representative

Skillbridge Academy is seeking a motivated and detail-oriented Account Representative to join our team in Madison, WI. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with accuracy, professionalism, and an exceptional service approach. You will support day-to-day account operations, provide product or service guidance, and contribute to building long-term, successful client relationships.ResponsibilitiesMaintain ongoing communication with clients to ensure satisfaction and alignment with their goalsAssist in preparing proposals, reports, and account documentationCoordinate with internal teams to deliver timely and accurate solutionsMonitor account performance and identify improvement opportunitiesSupport the onboarding of new clients, ensuring a seamless and positive experienceAddress questions, resolve concerns, and provide knowledgeable guidanceUphold the company’s standards of service, professionalism, and client care