Vacancy expired!
- Ability to deliver quality service and maintain positive working relationships with customers. (5 years)
- Ability to function as a team member, including the open sharing of information, willingness to help wherever needed, and an understanding that the team’s and the organization’s objectives supersede personal agendas. (5 years)
- Ability to communicate clearly and effectively to both technical peers and less technical customers in person and via written media such as email, reports, and project charters. (5 years)
- Knowledge of and ability to apply IT service-delivery management best practices and procedures. (5 years)
- Understanding of Communication Technology administration concepts and tools. (5 years)
- Resourceful in identifying and obtaining information sources needed to perform duties effectively. (5 years)
- Ability to learn quickly; synthesize complex information, identify key points, and communicate results accurately and effectively. (5 years)
- Knowledge that IT exists not for its own sake, but for the business value it brings. (5 years)
- Knowledge of and ability to perform technology and product research, testing, installation, customization, troubleshooting and support. (5 years)
- Knowledge of Communication Technology system hardware and software infrastructure design. (5 years)
- Knowledge of Network and related communication system hardware such as Session Border Controllers, Voice Gateways, ACD applications, IVR’s, Routers, Switches, Servers, Storage hardware, and server operating systems such as Windows, Linux, and virtual server technology. (5 years)
- Knowledge of VoIP protocols, most specifically SIP. (5 years)
- Knowledge TCP/IP, DNS, DHCP, WINS and other common network protocols. (5 years)
- Knowledge of related software for remote network access, FTP client and Proxy services. (5 years)
- Knowledge of system management concepts and software. (5 years)
- Knowledge of various Communication Technology infrastructure applications and technologies. (5 years)
- Knowledge of database access methods. (5 years)
- Knowledge of Active Directory and LDAP application integration. (5 years)
Vacancy expired!