Vacancy expired!
SSM Health at Home WI strives to provide the best quality care to our patients and customers. We offer a range of services - all with one goal: to keep our patients as safe and independent as possible at home. We are seeking a Health Information Associate to interact in a polite and courteous manner when interacting with patients, health care providers, physicians, the general public, outside agencies and others. You must have the ability to exchange, explain, demonstrate and clarify information for others within established polices, procedures and standards. Hours of Work: 8:00am - 4:30pm, Monday - FridayProcesses and provides follow up on outgoing and incoming physician orders and plans of care to obtain required signatures and verify insurance coverages.PRIMARY RESPONSIBILITIES Completes and submits assigned reports according to established procedures. Monitors reports and ensures for proper follow-up by contacting appropriate parties. Notifies supervisor of concerns in a timely manner.
Assists with telehealth re-hospitalization audits. Generates reports and supports auditing to ensure compliance.
Processes incoming and outgoing physician orders for signature. Updates clinical system for each order sent or received.
Maintains spreadsheets documenting follow-up activities including mailings, electronic routing and fax information. Performs general office support tasks including filing, shredding, copying and compiling data.
Prints verbal orders and/or plans of care from clinical system and sends to health care provider for signature. Monitors any outstanding verbal orders or plans of care. Runs report of outstanding orders and identifies documents that have not been signed. Conducts necessary follow up.
Reviews returned orders and/or plans of care for appropriate signature. Faxes document back to health care provider if unacceptable (e.g. unsigned, illegible, inappropriate signature, etc.). Conduct necessary follow up.
Checks in and distributes signed orders and/or plans of care. Sorts documents by date and location. Checks documents in by scanning into clinical system document manager. Sends hard copies to office location to be included in patient’s file.
Performs data entry duties. Enters new health care providers and facilities servicing patients into the billing system.
Verifies insurance coverage. Contacts insurance providers to collect data on coverage and benefits. Completes insurance forms and processes as appropriate.
Contacts patients going on service with the Telehealth Program as appropriate.
Supports the tracking and monitoring of costs associated with the Telehealth Program.
Oversees return of telehealth equipment. Ensures for timely installation, proper functioning and tracking of telehealth monitors. Assists with the replacement of equipment as needed.
Performs other duties as assigned.
EDUCATION
High school diploma or equivalent
EXPERIENCE
Two years' experience
PHYSICAL REQUIREMENTSFrequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
Frequent keyboard use/data entry.
Occasional bending, stooping, kneeling, squatting, twisting and gripping.
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
Rare climbing.
SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law.
Vacancy expired!