Job Details

ID #46201578
State Wisconsin
City Madison
Job type Permanent
Salary USD - $70000 per annum - 70000 per annum
Source Vaco Technology
Showed 2022-10-04
Date 2022-10-02
Deadline 2022-11-30
Category Et cetera
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Help Desk and Desktop Support Analyst

Wisconsin, Madison, 53715 Madison USA

Vacancy expired!

Help desk and desktop support analyst provides technical assistance to customers regarding various hardware and software applications. Their main duties include troubleshooting and diagnosing different technical issues, assessing and understanding user needs and issues and recommending technical fixes to customers.

  • Provide direct service for IT networks as well as customer service to users inside and outside the company
  • Maintain a work log of job tickets and maintenance tasks
  • Forward daily inspections to prevent or solve system malfunctions
  • Stay updated on new developments in, and analyze reviews of, computing technologies
  • Supervise the logging of network conditions and requirements

Technical Stack: O365, Microsoft, Windows, Exchange, Outlook, LAN, WAN, Windows Servers, Active Directory

Vacancy expired!

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