Job Details

ID #15436254
State Wisconsin
City Madison
Job type Permanent
Salary USD TBD TBD
Source UnitedHealth Group
Showed 2021-06-14
Date 2021-06-13
Deadline 2021-08-12
Category Et cetera
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Senior Systems Analyst - La Crosse, WI or Remote in La Crosse, WI

Wisconsin, Madison, 53701 Madison USA

Vacancy expired!

At Optum, the mission is clear: Help people live healthier lives and help make the health system work better for everyone. LHI is one of 4 businesses under OptumServe. OptumServe provides health care services and proven expertise to help federal government agencies modernize the U.S. health system and improve the health and well - being of Americans. By joining OptumServe you are part of the family of companies that make UnitedHealth Group a leader across most major segments in the U.S. health care system. LHI was founded in 1999 and acquired by Optum in 2011, LHI specializes in creating and managing health care programs through on - location services, patient - specific in - clinic appointments, telehealth assessments, or any combination based on customer need. LHI's customizable solutions serve the diverse needs of commercial customers, as well as federal and state agencies, including the U.S. Departments of Defense, Veterans Affairs, and Health and Human Services. There's an energy and excitement here, a shared mission to improve the lives of others as well as our own. Ready for a new path? Start doing

your life's best work.(sm) As a

Configuration Analyst II, you will serve as a Subject Matter Expert on configuration of LHI's applications, triage complex configuration issues and consult in and coordinate large configuration efforts, and provide training to Configuration Analyst Is. Assist in creating best practices for configuration and ensure quality and productivity objectives are met. Serve as liaison between Business Analysts and Configuration Analysts for configuration by approving requirements and testing new configuration setup. Understand basics of MedNet source code in order to serve as liaison between Configuration/Business Analysts and Developers in triaging issues. You'll enjoy the flexibility to telecommute from within the La Crosse, WI area as you take on some tough challenges.

Primary Responsibilities:
  • Assist MedNetHelp team to triage issues through developing knowledge of MedNet code and working with on call developer to answer questions and find solutions
  • Research, test and document issues / bugs before reporting these to the Business Analyst or Development teams
  • Assist in testing/regression testing of New MedNet functionality before production implementation to ensure that it meets business and user requirements
  • Develop an in-depth knowledge of MedNet configuration and serve as SME to the Business Analyst and Configuration Analyst team
  • Consult and coordinate on larger configuration initiatives
  • Write and approve requirements and test configuration
  • Document best practices and new processes focused on configuration work
  • Maintain LHI's applications via setup and configuration processes, tasks, and systems
  • Maintain administrative and customer configuration rules and codes as well as setup and configuration for all other entities and functional areas of LHI's applications
  • Monitor Backlog of setup and configuration items and implement approved configuration changes as per documented requirements
  • Provide customer/user support to LHI MedNet user groups via "MedNetHelp" support email box
  • Provide On-Call MedNet support on designated weekends
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Associates Degree in Information Technology, Business or related field or Equivalent combination of education, experience and/or applicable military experience
  • 2+ years' experience working in a configuration analyst or business analyst role configuring applications
  • 1+ year of experience in SQL query language, database structure and database table relationships
  • Ability to work an 8 hour shift Monday - Friday between the hours of 8:00 am to 7:00 pm Central time zone and at least one weekend day per week
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas, In addition, employees must comply with any state and local masking orders.

Preferred Qualifications:
  • Understanding of Agile principals including Scrum and Kanban
  • Intermediate knowledge of Microsoft Office programs
  • Bachelor's Degree
  • Education or experience in .NET applications
  • Experience with Visual Studio
  • National Career Readiness Certificate

Soft Skills:
  • Must be able to understand complex business processes that cross many functional operational units
  • Ability to understand complex concepts of software setup, configuration and customization especially the relationships between database tables
  • Strong analytical and problem-solving skills
  • Ability in leading or directing activities of others
  • Attention to detail is essential as are good verbal and written communication skills
  • Ability to work in a fast-paced environment and meet tight deadlines
  • Ability to work with minimum supervision
UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography-specific trends. At this time, 90% of our non-clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us. You can learn more about all we are doing to fight COVID-19 and support impacted communities: click here. All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy Colorado Residents Only: The salary range for Colorado residents is $53,300 to $95,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Configuration Analyst, UHG, Optum, LHI, La Crosse, WI, Wisconsin, work at home, work from home, WAH, WFH, remote, telecommute, hiring immediately, #RPO

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