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Join our team! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE: FAF) is an ideal place to build your career. We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889. We believe that our people are the key to the company’s continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else. First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For® list for the fourth consecutive year and to more than 50 regional Best Places to Work lists. For more information, please visit www.careers.firstam.com
Job Summary
Essential Functions
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Maintain escrow records and files and act as escrow agent
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Responsible for managing a portfolio of assigned escrow customers and Brokers.
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Provide high level of customer service and develop ongoing escrow referrals from existing title and escrow customers and Brokers.
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Maintain accurate records in the escrow accounting system, customer database and FAST for processing of escrow and procurement of title.
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Open, process and close escrow transactions; develop and/or obtain required escrow documentation in accordance with escrow instructions, policy and procedures, and applicable statutory and Federal regulations.
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Review escrow reports and compare to escrow records to ensure accuracy of posted escrow transactions for accounting purposes
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Familiar with most aspects of title work.
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Accurately price commitments, endorsements, policies and guarantees using appropriate schedule of fees and charges. Provide accurate disclosure and disbursement of all charges related to the escrow closing.
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Utilize technical bulletins in order to evaluate and resolve problems.
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Select appropriate write-ups for commitments and policies both standard and extended coverage and write error-free instructions to production typist for same, interface with Title Production Center to facilitate issuance of the title report.
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Participate in business development activities to help maintain existing clients and to acquire new clients.
Knowledge and Skills/Technology Used
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Strong customer service orientation
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Detail orientation
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Excellent verbal communication
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Problem solving skills
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Strong organizational skills
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Resourceful problem solving skills
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Strong knowledge of Statutory and Federal regulations pertaining to real estate settlement
Typical Education
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High School diploma or equivalent
Typical Range of Experience
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2-4 years directly related experience with 3+ years processing escrow transactions as an escrow assistant.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer. For more information about our Company and our dedication to putting People First, check out firstam.com/careers.
Vacancy expired!