Outreach and Marketing Specialist

Duties

Summary

This is a bargaining unit position.

This is not a (drug) testing designated position (TDP).

This position is located in the Small Business Administration, Office of Field Operations - Region VIII in Casper, WY. The Outreach and Marketing Specialist will work with assigned groups, organizations and partners whose constituents, and/or member may benefit from the use of SBA programs and services.

Responsibilities

• Participate in the delivery of formal presentations to various internal and external audiences.
• Participate in a variety of SBA public functions through outreach/presentations/trainings.
• Participates in and observes training.
• Serves as a representative responsible for coordinating with partners.

Travel Required

50% or less - You will be expected to travel for this position.

Supervisory status

No

Promotion Potential

11

• Job family (Series)

  1101 General Business And Industry

• Requirements

  Requirements

  Conditions of Employment

  • You must be a U.S. Citizen
  • You must successfully complete a background investigation.
  • You may be required to serve a one-year probationary period.

  Qualifications

  GS-07: One year of specialized experience, equivalent to the GS-05 grade level in the Federal service, obtained in either the private or public sector that includes: participating in outreach events; serving as an initial point of contact, for customers, to evaluate needs and refer to appropriate resources; providing administrative support to management. These qualifications must be clearly referenced in your resume.

  Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:

  https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/1100/general-business-and-industry-series-1101b/

  Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

  TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled

  All qualification requirements must be met by 11:59 pm (Eastern Time) on 04/03/2020.

  Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

  Education

  If you do not meet the specialized experience requirements, you may also qualify with education. You MUST submit transcripts (official or unofficial) with this application if you wish to qualify based on education.

  GS-07: Successful completion of 1 year (18 semester hours) graduate-level education directly related to the position; OR Superior academic achievement based on one of the following: (1) class standing, (2) grade-point average, or (3) honor society member. For a detailed description of Superior Academic Achievement, please visit the Superior Academic Achievement website.

  Combination of Experience and Education:GS-07: Combination of education and experience as specified above. For example, an applicant who has 6 months (9 semester hours) of graduate level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

  APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, click on: Foreign Education.

  Additional information

  SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation may be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

  Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=ReasonableAccommodationsforUSAHire

  Career and InterAgency Career Transition Assistance Programs: If you are applying for a special selection priority under SBA's Career Transition Assistance Plan (open to surplus SBA employees only) or the Interagency Career Transition Assistance Program (open to surplus and displaced Federal employees), you must:

  • meet CTAP eligibility criteria;
  • be rated well-qualified for the position with a rating of 85 or above based on the competencies listed below; and
  • submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employeeguides/careertransition.asp

  Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. For additional information visit www.sss.gov.

  Consistent with work requirements and current SBA Policy, and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportunities to perform work at an alternative location (e.g. home).

  Telework may be available. For information on Telework visit: http://www.telework.gov/

  Additional vacancies may be filled from this vacancy announcement if additional vacancies occur within 180 days of the date the certificates were issued.

  How You Will Be Evaluated

  You will be evaluated for this job based on how well you meet the qualifications above.

  Applicants meeting basic eligibility requirements will be further evaluated based on the information provided in the Occupational Questionnaire. To preview this questionnaire, click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10754063. You will be rated based on your responses to the occupational questionnaire. The occupational questions relate to the following Competencies required to do the work of this position:

  • Attention to Detail

  • Customer Service

  • Education and Training

  • Flexibility

  • Integrity/Honesty

  • Oral Communication

  • Outreach

  USAHire Competencies:

  • Reasoning Skills
  • Reading Comprehension
  • Computer Adaptive Interaction

  In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

  All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

  Career and InterAgency Career Transition Assistance Programs: If you are applying for a special selection priority under SBA's Career Transition Assistance Plan (open to surplus SBA employees only) or the Interagency Career Transition Assistance Program (open to surplus and displaced Federal employees). To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employeeguides/careertransition.asp

  Background checks and security clearance

  Security clearance

  Not Required

  Drug test required

  No

  Position sensitivity and risk

  Non-sensitive (NS)/Low Risk

  Trust determination process

  Suitability/Fitness

• Required Documents

  Required Documents

  Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJobs does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.

  1. Your Resume - must contain the following information:

  • Name, address, telephone number, email address;
  • Supervisor's contact information, if available (indicate if you would prefer to be notified before your supervisor is contacted);
  • Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade);
  • If qualifying based on related unpaid (e.g. volunteer service) experience, you must provide hours worked per week and beginning/ending dates (mm/dd/yyyy to mm/dd/yyyy);
  • If other than full time you must provide hours worked per week.
  • An integral part of our selection process includes the completion of reference checks. Please provide the names and telephone numbers of three professional references (e.g., current and/or former supervisors, college or university professors, managers or coordinators of volunteer activities, etc.) who know your qualifications relative to this position and who we can contact to verify your credentials. Do not list personal friends or relatives.

  • PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates (mm/dd/yyyy - mm/dd/yyyy) of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

  • Should you submit multiple resumes, only the latest uploaded resume will be reviewed.
  • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. (https://help.usastaffing.gov/Apply/index.php?title=ReasonableAccommodationsforUSAHire)

  2. A complete Occupational Questionnaire

  3. In addition to the online application (resume and responses to the occupational questionnaire), you are required to submit the following forms, if applicable. It is the responsibility of the applicant to ensure all documents are legible:

  • Federal employees must submit proof of your permanent career/career-conditional competitive status ("1" or "2" in Tenure, block 24 and "1" in Position Occupied, block 34). Submit SF-50 showing current grade and tenure and an SF-50 showing highest (permanent) grade ever held, if different. NOTE: An award or detail SF-50 will not be accepted as proof of status.
  • If you are using education as a substitution for experience (the announcement will state whether this is allowed), or if there is an educational requirement for this position, you must submit a copy of your transcripts (unofficial or official) that clearly describes your qualifying education. If selected, official transcripts will be required;
  • If you are claiming Veteran status, you must submit a copy of all required documents to support your claim (including a DD-214 showing character of service)-see VetGuide;
  • To receive consideration for a special appointment authority (30%, severely disabled, Peace Corps, ICTAP, VRA), you must submit all required documentation supporting your claim for Special Appointing Authorities;
  • Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD-214 (showing the character of service) or other proof of service to receive consideration for veterans' preference. For more information on Veterans' Preference, please visit FedsHireVets.gov.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• Benefits

  Benefits

  A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Help

This job is open to

• Career transition (CTAP, ICTAP, RPL)

  Federal employees who meet the definition of a "surplus" or "displaced" employee.

• Federal employees - Competitive service

  Current or former competitive service federal employees.

• Individuals with disabilities

• Military spouses

• Peace Corps & AmeriCorps Vista

• Veterans

• Family of overseas employees

  Family members of a federal employee or uniformed service member who is, or was, working overseas.