Job Details

ID #15652625
State Wyoming
City Cody
Job type Full-time
Salary USD $15.01 - $19.34 an hour 15.01 - 19.34 an hour
Source State of Wyoming
Showed 2021-06-20
Date 2021-06-14
Deadline 2021-08-13
Category Internet engineering
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Office Support Specialist I

Wyoming, Cody, 82414 Cody USA

Vacancy expired!

Description and Functions

GENERAL DESCRIPTION:

Under limited supervision, this position performs a variety of agency-specific office administration tasks. It serves as the initial contact person for the Vocational Rehabilitation office. The position assists counselors in the management of general agency information and case file information.

Human Resource Contact: 307-777-5627

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.
  • Performs specialized tasks and coordinates general office functions such as budget, administrative, travel arrangements, procurement, personnel, information systems, or fiscal duties and provides staff training.

  • Accurately maintains agency files and records; inputs data into databases.

  • Prepares reports; verifies computer systems, databases, and coded data for accuracy.

  • Provides customer service to customers, clients, and staff, acts as a resource and explains rules and procedures to co-workers, customers, and/or clients.

  • Greets, screens visitors, interviews customers/clients to evaluate and determine needs.

  • Refers customers to appropriate supportive service agencies.

  • Tracks information.

  • Evaluates information for accuracy.

  • Schedules appointments for clients.

  • Serves as a resource in explaining programs to customers, vendors, employers, and agency partners.

  • Processes payments to vendors.

  • Supports Vocational Rehabilitation Counselor in maintaining and reviewing case files to determine the action to be taken.

Qualifications

PREFERENCES:

Preference may be given to candidates who have experience working with individuals with disabilities.

Preference may be given to candidates with experience in complex file maintenance.

Preference may be given to candidates with experience in creating PowerPoint presentations for marketing events.

Preference may be given to candidates with experience in basic accounting.

Preference may be given to candidates with knowledge of unemployment benefits.

KNOWLEDGE:

  • Knowledge of applicable federal, state, and local laws, codes, regulations and policies, technical processes, and procedures related to the department.

  • Knowledge of financial record keeping and reporting principles and procedures, basic accounts payable, and purchasing.

  • Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

OR

Education & Experience Substitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

NOTES:

  • FLSA: Non-exempt

  • The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

  • Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.

  • Offers of employment will be contingent upon the successful completion of a background check.

  • For the Veteran's preference consideration, supporting documentation must accompany your application.

Supplemental Information

053-Department of Workforce Services - Administration - Vocational Rehabilitation

Click here to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Vacancy expired!

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