Job Details

ID #21733514
State Wyoming
City Sheridan
Job type Full-time
Salary USD TBD TBD
Source Sheridan Memorial Hospital
Showed 2021-10-26
Date 2021-10-15
Deadline 2021-12-14
Category Accounting/finance
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Patient Account Supervisor

Wyoming, Sheridan, 82801 Sheridan USA

Vacancy expired!

ABOUT SHERIDAN MEMORIAL HOSPITAL

Sheridan Memorial Hospital is a progressive, state-of-the-art facility nestled beneath the Big Horn Mountains in beautiful Northeast Wyoming. Founded over 100 years ago, Sheridan Memorial is licensed for 88 beds with over 60 physicians who provide primary medical care and specialty care in more than 15 areas. We are proud of our more than 700 employees who provide personalized, patient-centered care in a healing environment. When people think of excellent healthcare, they think of Sheridan.

JOB SUMMARY

The Patient Accounts Supervisor is responsible for the supervision of the Patient Accounts staff to ensure accurate and timely billing of hospital claims to patients and third party payers. This role requires a self-motivated individual, with strong analytical skills as well as being an effective communicator and people leader to support and empower staff to embrace SMH mission and goals.

ESSENTIAL JOB FUNCTIONS

  • Supervises billing and collection activity and serves as a resource person for billing matters and for issues involving reimbursement from third party payers.
  • Promotes Patient Account Services department goals by selecting, motivating, and training capable team members as well as evaluating staff performance.
  • Demonstrates the ability to direct and coordinate the patient accounting function in order to consistently produce accurate bills that are paid in a timely manner.
  • Monitors activities continually with collection agencies, insurance companies, third party payers and internal departments.
  • Maintains a good working relationship with all the operational leaders to ensure accurate patient/ insurance billing and efficient account collection.
  • Create process improvement plans, define and monitor key performance metrics, analyze and interpret data and manage change and facilitate improvements.
  • Effectively utilizes and understands Cerner Revenue Cycle software in order to realize its optimal potential and to be able to evaluate and answer staff member questions regarding the mechanics of the system.
  • Coordinates with other departments in review of appeals for payment, gathering added documentation to support pursuit of an appeal as needed. Works effectively with auditors as required; demonstrates cooperation and responsiveness.
  • Has good working knowledge of APCs, DRGs, CPT, HCPCS, ICD-9-CM, ICD-10 and other coding classification systems and their impact on billing processes.
  • Maintains a current awareness of third-party reimbursement regulations and contractual arrangements with third party payers.
  • Holds staffing levels in the billing/collection areas at a functional minimum. Oversees staff productivity and efficiency.
  • Encourages staff to work in a manner that is consistently responsive to patient/customer needs.
  • Consistently demonstrates good organizational skills in the routine accumulation of information.
  • Conducts staff training and direction consistent with existing Corporate Compliance Plan.

Supervisory duties and responsibilities include:

  • Writes and conducts annual performance appraisals and ensures regular feedback, coaching, and communication with group.
  • Ensures high level of performance standards and achievement to meet organization needs and business goals.
  • Provides development opportunities for staff to broaden and enhance skills and abilities.
  • Administers organization policies and procedures.
  • Ensures compliance with safety policies and good housekeeping.
  • Manages initial training of new employees and ongoing training as required.
  • Promotes an environment that fosters teamwork and commitment to satisfy customer requirements.

POSITION QUALIFICATIONS

Education / Experience / License and Certifications

  • High school graduate, with college degree in Accounting or Business Administration preferred.
  • Five or more years of previous hospital experience in all aspects of patient accounts functions.

Additional Skills

  • Ability to read and communicate effectively in English.
  • Additional languages preferred.
  • Strong computer knowledge with ability to extract and analyze data from various file databases.
  • Knowledge of third party payor billing processes.
Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you’d like more information about your EEO rights as an applicant under the law, please click here.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.

Pre-employment drug and alcohol screening is required.

Vacancy expired!

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