Guest Services Representative

Wyoming, Sheridan Sheridan USA
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Super 8 Sheridan and is looking for enthusiastic, motivated and friendly Guest Service Associates. Responsibilities include: Perform all check-in and check-out tasks, Manage online and phone reservations, Inform customers about payment methods and verify their credit card data. Register guests collecting necessary information (like contact details and exact dates of their stay), Welcome guests upon their arrival and assign rooms, Provide information about our hotel, available rooms, rates and amenities, Respond to guest complaints in a timely and professional manner, Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, Confirm group reservations and arrange personalized services for VIP customers and event attendees, Upsell additional facilities and services, and Maintain updated records of bookings and payments.

Job Types: Full-time, Part-time

Job Types: Full-time, Part-time

Salary: $10.00 to $12.00 /hour

Work Location:

  • One location

Hours per week:

  • 20-29
  • 30-39

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Job Details

ID #2747703
State Wyoming
City Sheridan
Full-time
USD
Salary $10 - $12 an hour -  Part-time
Source Super 8 Sheridan
Showed 2019-10-02
Date 2019-09-08
Deadline 2019-11-07
Category Customer service
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