Job Details

ID #20145697
State Wyoming
City Sheridan
Job type Full-time
Salary USD $18.03 - $21.04 an hour 18.03 - 21.04 an hour
Source US Veterans Health Administration
Showed 2021-09-23
Date 2021-09-10
Deadline 2021-11-09
Category Government
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Food Service Worker Leader

Wyoming, Sheridan, 82801 Sheridan USA

Vacancy expired!

Duties

Summary

The Food Service Worker Leader provides guidance to lower grade food service workers. The incumbent will lead and provide guidance to production and food service staff in the absence of the supervisor. Receives limited supervision from the immediate supervisor working independently in accordance with written guides and established policy

Responsibilities

The major duties of the Food Service Worker Leader include Food Service Worker duties and Leader duties as follows:

LEADER DUTIES:

  • Communicates instructions and information about getting work started and accomplished to other employees.
  • Communicates with supervisors, managers, and employees about problems and events, and actively participates in the implementation of problem resolution after obtaining needed information or decisions from supervisors and/or managers.
  • Maintains a current knowledge, and answers questions of other workers on procedures, policies, written instructions, and other directives.
  • Leads the activities of the production and service areas; leads food production activities in the absence of a Supervisor or Food Production Manager; may work along with employees so that proper work methods are demonstrated, and the pace of the work can be established and sustained.
  • Adheres to facility customer service standards with all staff and patient interactions; in the absence of a Supervisor, follows up on patient feedback as needed, to assure high quality patient/customer service is maintained.
  • Provides on-the-job training to lower graded food service workers and documents training provided.
  • Completes safety and sanitation inspection check lists of the food service and food production areas, documents problems, and initiates action to resolve; includes advising and communicating to employees instructions for accomplishing corrective actions.
  • Reviews the daily work assignment sheets and makes adjustments in assignments and work sequence as necessary so that work coverage is provided, and employees are kept busy and productive; this involves setting priorities, possessing the knowledge about the number and types of employees needed, and knowledge about the materials and equipment required.
  • Assigns tasks to individual members of the group(s) of employees.
  • Checks work in progress and ensures that when finished it complies with instructions on work sequence, procedures (SOPs), quality, and deadlines.
  • Ensures that the food production and service areas are properly set-up with all food and/or supplies in a timely manner to avoid delays in service.
  • Works food services positions as needed; incumbent may receive food and supply deliveries when necessary.
  • Reviews diet changes prior to tray line, making appropriate adjustments on individual patient tray tickets; performs final check of trays for proper temperature and accuracy as indicated on tray ticket.
  • Observes the daily activities and work performance of employees and provides information to supervisors for performance appraisals and other evaluations; recommends training needs of employees and reports disciplinary problems.
  • Assures that safety regulations are being followed; assists first line supervisors in completing accident reports.
  • Assures proper food handling techniques are used and all employees use good personal hygiene; ensures sanitation policies and procedures are followed and all NFS work areas are clean and orderly at the end of the tour worked.
  • Enters work order requests promptly for equipment needing repair.
  • Communicates with supervisors leave requests made by employees; coordinates coverage for unscheduled sick leave, emergency annual leave to ensure that the most essential and necessary work is accomplished in all areas of food production and service; verifies attendance as needed.
  • Oversees employee activities to ensure that diet orders are processed in time for meal service, tray tickets are reviewed, and foods are portioned and served properly, on schedule, and in a sanitary and attractive manner.
  • Participates in the Nutrition and Food Service Performance Improvement Program; documents quality improvement data; participates in special projects for the Service, as assigned.
  • Utilizes computer printouts to communicate food preparation requirements; processes diet changes, tray tickets, supplemental feedings, food tallies, and menu changes, enters food preferences and standing orders, communicating discrepancies to the dietitian; records on the daily census report meals served and other workload data.
  • Open and/or close NFS kitchen and other work areas according to security procedures; monitors and records refrigerator/freezer temperatures and ensures food items are labeled, dated and stored properly; monitors and records food temperatures before, during and after meal service.
  • Evaluates food prior to service (including temperature, taste and appearance); takes appropriate corrective action, as needed.
  • Assumes responsibility for the security and safety of the kitchen and work areas when a supervisor is not available or on duty; serves as relief for first line supervisors during employee shortages and emergencies.
Work Schedule: Work days are Sunday - Saturday; incumbent may be scheduled for one of three shifts with 2 consecutive days off a week.Position Description Title/PD#: Food Service Worker Leader/99919-A

Travel Required

Not required

Supervisory status

No

Promotion Potential

None

  • Job family (Series)

    7408 Food Service Working

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  • Requirements

    Requirements

    Conditions of Employment

    • You must be a U.S. Citizen to apply for this job
    • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
    • Selective Service Registration is required for males born after 12/31/1959
    • You may be required to serve a probationary period
    • Subject to a background/security investigation
    • Pre-employment physical and TB test required
    • Selected applicants will be required to complete an online onboarding process
    • Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP)

    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2021.

    EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

    SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligible applicants are then rated against the remainder of the Job Elements:
    • Dexterity and Safety
    • Interpret Instructions, Specifications (other than blueprint reading)

    • Lead or Supervise

    • Materials

    • Technical Practices

    • Use and Maintain Tools and Equipment

    • Work Practices

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

    Physical Requirements/Working Conditions: Work requiring light to moderate physical effort. May be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous sitting, standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lift or move objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others. Work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. Work area is well-lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Food service workers are regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units. May be unknowingly exposed to patients who have contagious disease.

    Education

    This job does not have an education qualification requirement.

    Additional information

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

    Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    Financial disclosure not required.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

    Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Background checks and security clearance

    Security clearance

    Not Required

    Drug test required

    No

    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process

    Suitability/Fitness

  • Required Documents

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • Resume

    • SF-50/ Notification of Personnel Action

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

    • Cover Letter
    • DD-214/ Statement of Service

    • Disability Letter (Schedule A)

    • Disability Letter (VA)

    • PCS Orders

    • Proof of Marriage Status

    • Resume

    • Separation Notice (RIF)

    • SF-15

    • SF-50/ Notification of Personnel Action

    • Transcript

  • Benefits

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Help

This job is open to

  • Internal to an agency

    Current federal employees of this agency.

Clarification from the agency

This position announcement is internal to members of the Sheridan VA, Nutrition and Food Service ONLY.

Vacancy expired!

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