Job Details

ID #2968930
State Wyoming
City Sheridan
Full-time
Salary USD $51,440 - $66,868 a year -  Full-time, Part-time 51440 - 66868 a year -  Full-time Part-time
Source US Department of Veterans Affairs
Showed 2019-12-05
Date 2019-11-27
Deadline 2020-01-26
Category Government
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Training Specialist

Wyoming, Sheridan 00000 Sheridan USA

Vacancy expired!

    Duties

    Summary

    The Training Specialist develops and implements educational programming for the Sheridan VA Healthcare System (SVAHCS), as it relates to Business Processes, including, but not limited to, New Employee Orientation (NEO) program, VISTA, Community Care and Scheduling Software/Programs, Consult Tracking Manager, work-life balance classes, etc. and other training for employees at the SVAHCS.

    Responsibilities

    Develops and implements training module(s) for new and existing employees for all Medical Support Assistants and other SVAHCS administrative and clinical staff. Performs work in the development and/or evaluation of courses for training programs, implements changes based upon evaluations of courses/programs.

    Provides instruction covering a wide variety of topics in well-established areas of a subject matter field, which includes training healthcare providers and MSAs. Identifies and determines training priorities, conducts and administers training programs, and develops and improves training guidance as it relates to VA initiatives toward Business Processes.

    Is knowledgeable about the competency-based orientation and validation program and activities. Uses this knowledge to enhance orientation and other educational programming to ensure the competencies for Medical Center employees.

    Trains and orients administrative and clinical users in selected programs and applications as they relate to Business Processes, including but not limited to, VISTA, CPRS, TMS, VSE, HSRM, Third Party Contractor Portals, and Consult Tracking Manager (CTM)).

    Assures appropriate computer and software accesses are given to employees for proper training and ability to do their work.

    Responsible for IT security and confidentiality for, but not limited to, data, network or system access, accessibility codes.

    Develops, obtains, and adapts current instructional material.

    Performs duties involving the instruction of training courses or the modification of course content and/or material.

    Uses a wide range of teaching methods or tools, depending on the students learning requirements. Initiates educational programming which is responsive to changes in the policy/procedure/technology, and promotes the mission, vision, and values of the organization.

    Instructional problems encountered require organization of course material and/or modification for students who may pose typical problems of communication or remediation. Remediation may include the incumbent identifying the specific problem, selecting/implementing alternative learning strategies, setting daily objectives, documenting progress including discussing with employee, and formally reporting to immediate supervisor for potential action.

    In the performance of official duties, the employee has regular access to printed/electronic files containing sensitive data, which must be protected under provisions of the Privacy Act of 1974, and other applicable laws, federal regulations, VA statutes and policy.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    9

  • Job family (Series)

    1712 Training Instruction

  • Requirements

    Requirements

    Conditions of Employment

    You must be a U.S. Citizen to apply for this jobDesignated and/or random drug testing may be requiredSelective Service Registration is required for males born after 12/31/1959You may be required to serve a probationary periodSubject to a background/security investigationMust meet specialized experienceMust meet Time in grade as applicableTravel may be requiredResume/CV required Resume: Your resume should include the following information for each job that you list: Job title; Complete Work Place Addresses; Duties (be as detailed as possible); Month and year start/end dates (e.g. June 2007 to April 2008); Full-time, part-time status (include hours worked per week).Transcript may be requiredParticipation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities.

    Work Schedule: DaysTelework schedules: Not authorizedVirtual work schedules: Not authorizedFLSA: Non ExemptPosition Description Title/#: PD12007A, Training SpecialistBU Status: BURelocation / Recruitment Incentives: Not authorizedPCS Relocation Expenses: Not authorizedDesignated Drug-Testing Position: Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Applicants will not be appointed to the position if a verified positive drug test result is receivedFinancial Disclosure Report: Not required

    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/13/2019.

    Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. For a GS-7 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

    You may qualify based on your experience and/or education as described below.GS-9:Specialized Experience: Applicants must have one or more years of specialized experience related to this position. This experience must have been equivalent to at least the GS-07 grade level in the Federal Service.

    Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.

    Examples of SE include but are not limited to:

    • Ability to design, evaluate, and develop programs, training plans, course methods, materials and aids, and training records.

    • Demonstrated skill in oral and written communication with a variety of people from different backgrounds and different levels of understanding. This may include clerical, technical, administrative, and professional (medical and non-medical) people at all levels in the agency.

    • Knowledge and skill in the use of computer equipment with a wide variety of software such as Word, Excel, PowerPoint, Outlook, Access, Internet, and databases to develop training aids and materials, extract and organize data, produce letters, memorandums, conduct data searches, and to prepare a variety of specific working documents and forms such as spreadsheets, databases, word processing, desktop publishing, graphics, and other similar projects.

    • Knowledge and ability to write effective and clear Standard Operating Procedures (SOPs) pertaining to materials being taught to Organizational staff.

    • Knowledge of an extensive body of the organization's rules and regulations governing confidentiality, including but not limited to the Privacy Act, Health Information Portability and Accountability Act (HIPAA), the Freedom of Information Act (FOIA), and 38 USC 7332.

    OR,

    Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree), or an LL.B. or J.D., (if related),

    OR,

    Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond a 1 full year of graduate level education.

    You will be rated on the following Competencies for this position:

    • Compliance
    • Computer Network Defense

    • Critical Thinking

    • Planning and Evaluating

    • Teaches Others

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

    Physical Requirements: See VA Directive and Handbook 5019. The responsibilities of this position include a variety of tasks, such as performing receptionist and other customer service related duties, maintaining appointment schedules for one or more assigned areas. The incumbent must screen/receive phone calls in a courteous and timely manner, and determine the nature of the requests ad provide proper information. Incumbents must be physically and mentally able to efficiently perform the essential functions of the position without hazard to themselves or others. Normal work of the position requires visual acuity (with the ability to read typewritten characters without strain, corrective lenses permitted), keen hearing, clear distinctive speech, and manual dexterity. This position requires potentially moderate levels of lifting and carrying (15-44 pounds); straight pulling, pushing (up to 4 hours); walking ,standing, and sitting for extended periods of time. While aspects of the position will be performed at a work station, the nature of responsibilities may involve environmental factors that would work both outside and inside, working closely with others, and may occasionally expose the incumbent to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on the needs to complete assignments. Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment.

    Work Environment: Work is performed primarily in an office setting; adequately lighted, temperature controlled, and ventilated. Office temperatures fluctuate periodically; involves everyday risks or discomforts which require normal safety precautions typical of such places as clinics, offices, meeting and training rooms or libraries; exposure to noise and dust on occasion. The work area is adequately lighted, heated, and ventilated. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing in isolation situations or operative/invasive procedures.

    For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

    Education

    A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

    Additional information

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator.

    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

    Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    If you are unable to apply online view the following link for information regarding an Alternate Application.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

    Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

  • Required Documents

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • Resume

    1. Resume listing work schedule, hours worked per week, full dates of employment and specific detailed duties performed. (required-all) Please see the How to Apply section at the bottom for helpful resources and training aids for applying to Federal positions.

    2. SF-50 or Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held. You must submit your SF-50 that shows Time-in-Grade eligibility and reflects your title, series, and grade. No award SF-50 will be accepted. (required, if you are Current or prior Federal employee as applicable)

    3. A copy of your transcripts that show the degree and date conferred. (highly recommended)

    4. DD-214, Certificate of Release or Discharge from Active Duty. Must be the Member 4 or member 2 copy of the DD-214 that shows Character of Service. (As applicable)

    5. Documentation of Service-Connected disability: Service-Connected disability letter AND SF-15 Application for 10-Point Veteran Preference (As applicable)

    Failure to submit any of the required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted to support your status eligibility.

    Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

    • DD-214
    • Disability Rating letter/ Schedule A
    • Resume
    • SF-15
    • SF-50
    • Transcripts

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

    Failure to submit any of the required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted to support your status eligibility.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Vacancy expired!

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