Job Details

ID #3447100
State Wyoming
City Sheridan
Full-time
Salary USD TBD TBD
Source Northern Wyoming Community College District
Showed 2020-02-27
Date 2020-01-27
Deadline 2020-03-27
Category Human resource
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Computer Specialist

Wyoming, Sheridan 00000 Sheridan USA

Vacancy expired!

The Computer Specialist performs basic and routine installation, operation and maintenance of computer systems for extensive computer labs and sub-enterprise network operations; troubleshoots network, communications and video systems; researches and evaluates software, hardware and peripheral purchase options; installs and maintains sub-enterprise physical data plant; acts as liaison between Information Technologies and the Institution by providing basic and routine level technical support while working under minimal supervision.

Reports To Technical Director

Education/Qualifications

Associate degree or one year of experience in desktop or helpdesk support.

Knowledge, Skills & Abilities

  • Troubleshoot and resolve basic and routine computer operations, common software problems and network connectivity problems.

  • Install, maintain, and configure basic and routine software, hardware and peripherals.

  • Read and comprehend technical information relating to proprietary software, hardware, peripherals, and computer or telecommunications hardware.

  • Communicate basic and routine technical information clearly and concisely both written and orally.

  • Establish effective working relationships with users, operators, programmers, vendors, and supervisors.

  • Effectively counsel a wide customer base on computer information requests, services and needs, upgrades and enhancements, and new products.

  • Keep accurate and detailed records and perform associated data analysis.

  • Meet demanding time-lines.

  • Research industry trends and technology developments, and provide recommendations.

  • Travel from location to location.

  • Move 75 pounds from floor to desktop and desktop to floor.
  • Current computer and telecommunication technologies.

  • Current operating system technologies.

  • Current Office application and end user functions.

  • Operation of popular software packages, utility programs, and service aids.

  • Effective troubleshooting techniques.

  • Computer & video, systems.

  • Capabilities and limitations of current software, hardware and telecommunication systems.

  • Computer security systems, password, and file protection protocol.

  • Basic and routine LAN systems.

  • Basic and routine network protocols and topologies.

  • Current physical data plant installation standards and techniques.

Working Conditions/Physical Requirements

Travel from location to location.

Move 75 pounds from floor to desktop and desktop to floor.

About Northern Wyoming Community College District

Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked “America’s Top Western Town” by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.

Gillette College is located in Gillette, WY, the county seat of Campbell County. Located midway between the Big Horn Mountains to the West and the Black Hills of South Dakota to the east. Gillette is a growing, family-friendly community and enjoys a very strong economy due to energy-related industries located there.

NWCCD also includes a small campus site in Buffalo, WY.

Experience

One year supporting computer systems in a large scale network environment; preferred

One year of computer operating system install, maintenance and upgrade; preferred

One year of network cable plant installation; preferred

One year of computer hardware installation, repair and maintenance; preferred

Special Instructions to Applicants

Transcripts will be required and may be attached to your online application documents under “Transcripts” and for additional space, under “Other Documents” or emailed to: HR@sheridan.edu.

Letters of recommendation are highly recommended and can be attached to your online application documents (up to three letters), or may be sent to Human Resources at HR@sheridan.edu.

Job Duties

These are the job duties for required of the position.

Percentage of time 80

Responsibility/Duty

Serve as a technical resource to the institution; provide basic and routine technical assistance and advice to faculty, staff, and students with computer, data or telecommunications related hardware, software, and peripheral questions by phone or in person.

Job Duties

These are the job duties for required of the position.

Percentage of time 10

Responsibility/Duty

Basic and routine computer hardware repairs and installs

Job Duties

These are the job duties for required of the position.

Percentage of time 2

Responsibility/Duty

Respond to system failures to bring system back to functioning levels of operation.

Job Duties

These are the job duties for required of the position.

Percentage of time 2

Responsibility/Duty

Troubleshoot basic and routine computer, network, telecommunications, connectivity, application based or server related problems.

Job Duties

These are the job duties for required of the position.

Percentage of time 2

Responsibility/Duty

Confer with and advise faculty, staff, students, and other personnel concerning computer information requests, services and needs; maintain production support for systems by working with customers on upgrades, enhancements or new products.

Job Duties

These are the job duties for required of the position.

Percentage of time 2

Responsibility/Duty

Provide computer training; write or maintain user documentation/material for basic and routine software applications and connectivity issues.

Job Duties

These are the job duties for required of the position.

Percentage of time 2

Responsibility/Duty

Insure integrity, access, protection of networks, data, and system hardware and associated software including backups and updates; document appropriate network and division information.

Vacancy expired!

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