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The General Manager is charged with general oversight of all hotel operations. They will provide hands on leadership in facilitating guest experiences that exceed expectations, while revenue is maximized and expenses are effectively controlled. Reporting to the Regional Director of Operations, the GM serves as the linchpin for communications with employees, guests, clients and the Corporate Office. They will establish daily priorities and will support and direct the on-going activities of department heads in key functional areas such as administration, food & beverage, maintenance, sales and housekeeping to ensure that all operations run smoothly and efficiently.
The General Manager shall: Communicate, promote and Provide leadership and direction department heads and front line staff, Manage the financial performance of the hotel through effective control of expenses and through the development, analysis and implementation of budgets, sales plans and forecasts, Ensure adherence to company and brand standards, and ensure compliance with all legal and regulatory compliance requirements, Identify and respond to guest feedback and facilitate prompt and effective resolution to guest concerns and complaints, Actively participate in the recruitment, selection, orientation, training, coaching and employee relations processes to ensure quality, continuous improvement and positive team morale, Support organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; Establish functional objectives that align with organizational objectives, Recommend hotel operational strategies by evaluating trends, establishing critical measurements, determining means for enhanced efficiency and implementing change tactics when needed, Support financial strategies by estimating and anticipating requirements and variances aligning monetary resources and analyzing result, Serve as an ambassador for the hotel by actively participating in civic, community and business groups and by sponsoring special events at the hotel, Maintain strong awareness of product quality and condition of the physical plant by regularly inspecting facilities, guest rooms, public access areas and outside grounds for cleanliness and order and other duties as assigned.
This is a full-time position with housing included.
Job Type: Full-time
Salary: $32,000.00 to $36,000.00 /year
Work Location:
- One location
Benefits:
- Paid time off
- Flexible schedule
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks - learn more at https://start.indeed.com/fair-chance)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Vacancy expired!