Overnight Front Desk Agent

Overview (Text Only): Join team as a Overnight Front Desk Agent in Yellowstone National Park! If you thrive in a structured, fast-pace environment that also allows the freedom to drive around America’s first national park, we have a position for you! As the Overnight Front Desk Agent you will oversee the night front desk operations of our hotels and lodges, and provide a friendly face to weary travelers checking in.You will register guests for their accommodations or make reservations for them at one of the other park locations based on their need. You will also explain the services and activities at your assigned location and how the guests can enjoy their travel throughout the park. #overnight #thirdshift #3rdshift #nightshift #graveyardshift The Details - Position Type: Seasonal (Through October 2021) - Start Date: Immediately - Schedule: Overnight 40+ hours per week. - Location: Throughout Yellowstone National Park Compensation Package There are many factors that affect what you earn and what you save. Many of the typical day-to-day costs you have back home may disappear. With careful planning, employees who have a savings goal in mind can save hundreds, if not thousands, in a single season! - Time and a half paid above 40 hours - In-park housing provided including Wi-Fi (limited bandwidth) and allutilities ($45.74 per two-week pay period) - All meals provided including breakfast, lunch, and dinner ($164.24 per two-week pay period) - Low-cost/discounted medical services at three urgent care clinics within the park - No Wyoming state taxes deducted from your paycheck - Free laundry - Free Employee Recreation Program (athletics, gear rentals, seminars, entertainment, games, and more). - $350 Referral Bonus for EACH person you refer who gets hired - Up to 50% off lodging and camping for you plus your friends and family at all Xanterra Parks locations - 15% off Verizon Phone Service/Products - 20-30% off Food and Beverage products and 30-40% off Retail items at all Xanterra Parks locations - Businesses in 5 different gateway communities offer employee discounts - Discounted Horseback, Stagecoach, and Scenicruise Rides as well as in-park Bus Tours and Fishing Boat Rentals Why Yellowstone National Park Lodges We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessioner in Yellowstone, and as such, we are proud stewards of the park. PLEASE NOTE: As we closely monitor the COVID-19 pandemic, we continue to adopt appropriate sanitization measures and are carefully following Centers for Disease Control and Prevention (CDC) and state protocols for preventing the spread of COVID-19. We are dedicated to creating a safe and healthy environment for both employees and guests. See Yourself Here Connect with Us! Responsibilities:

• Provide guests with a professional and courteous guest experience

• Actively promote and sell park offerings

• Resolve guest issues and document appropriately

• Register late-night check-ins and assign rooms to guests

• Assist guests with reservations and block reservations for the next days guests

• Accurately handle and operate cash registers

• Close out day and prepare for following day

• Maintain positive working relationships and open lines of communication within department and cross-departmentally

• Assist other departments as needed

• Comply with company policy rules and regulations

• Other duties as assigned

Qualifications:

• Excellent interpersonal and problem-solving skills

• Must be a people person!

• Communication, sales, cash handling, and computer skills required(Opera PMS)

• Basic knowledge of Yellowstone, services, attractions, lodging facilities, and area

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.