Customer Service Liaison

We are seeking a dedicated and articulate Customer Service Liaison to support daily communication between clients and internal teams. The ideal candidate will serve as the primary point of contact for inquiries, ensuring that every interaction is handled with clarity, accuracy, and professionalism. This role requires strong organizational skills, a proactive mindset, and the ability to maintain a high standard of customer care in a fast-paced environment.ResponsibilitiesServe as the main liaison between clients and internal departments.Respond to inquiries, provide guidance, and ensure timely follow-up.Maintain accurate records of interactions, requests, and resolutions.Support the coordination of services, appointments, or account updates.Identify client needs and offer appropriate solutions or recommendations.Ensure all communication aligns with company standards and policies.Monitor ongoing cases and assist in maintaining smooth operational workflows.