Job Details

ID #52997453
Estado California
Ciudad Anaheim
Fuente Providence
Showed 2024-12-03
Fecha 2024-12-04
Fecha tope 2025-02-02
Categoría Etcétera
Crear un currículum vítae

Customer Service Representative

California, Anaheim
Aplica ya

DescriptionThis position serves as a member of the nutrition support team, responding to incoming referrals and informational calls regarding outpatient / home enteral services. This position is responsible for assisting the patient, referral source and any other callers with enteral services; collecting clinical information and coordinating the care of individuals admitting to service. This position is responsible for entering patient referral data into the database.Providence caregivers are not simply valued – they’re invaluable. Join our team at and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.Required Qualifications:

Experience in customer service.

Experience with Electronic Medical Records, Microsoft Word, and Excel or equivalent.

Preferred Qualifications:

Experience in home infusion or home health.

1 year experience in other healthcare setting.

Why Join Providence?Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.About ProvidenceAt Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.About the TeamProvidence Home and Community Care (HCC) is a service line within Providence with over 8,000 caregivers and 2,000 volunteers serving nearly 200,000 people a year, in their homes, in clinics and in a variety of congregate living ministries across our seven-state footprint.HCC provides a full range of services and support for people of all ages, especially those facing chronic or life-limiting illnesses. Our core competencies include restorative care, longitudinal care and care through the end of life. Our service lines include assisted living/skilled nursing/rehabilitation, home health, home infusion/pharmacy services, home medical equipment, hospice and palliative care, Program of All-Inclusive Care for the Elderly (PACE), personal home services/private duty care and supportive housing.Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.Requsition ID: 331797

Company: Providence Jobs

Job Category: Customer Service

Job Function: Administration

Job Schedule: Full time

Job Shift: Day

Career Track: Admin Support

Department: 7531 NUTRITION SERVICES CA BURBANK NUTRITION

Address: CA Anaheim 200 W Center St Promenade

Work Location: St Joseph Home Health-Anaheim

Workplace Type: On-site

Pay Range: $23.00 - $31.52

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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