Job Title: Front Office Position - Sales
Job Summary:
We are seeking a highly motivated and organized individual to join our team at our flower shop. As the face of our company, you will be responsible for providing exceptional customer service, processing sales, and maintaining a clean and organized workspace. If you have a passion for flowers, excellent communication skills, and a willingness to learn, we encourage you to apply.
Responsibilities:
- Provide exceptional customer service in person, over the phone, and online
- Process sales and collect payments
- Learn basic flower bouquet arrangement skills
- Perform bookkeeping tasks, including accounts payable and receivable
- Maintain a clean and organized workspace, including the front office and flower preparation areas
- Develop leadership skills and collaborate with the leadership team
- Manage social media accounts and create engaging content to promote our flower shop
- Perform filing and other administrative tasks as needed
- Answer phone calls and respond to customer inquiries about flower orders, deliveries, and other services
Identifies 50/67 flowers on written test and 50/67 flowers
in-person
- All other duties assigned.
Requirements:
- High school diploma or equivalent required
- Previous experience answering phones, providing customer service, and working in a fast-paced environment preferred
- Ability to work up to 35 hours per week at minimum wage
- Willingness to learn and take on new responsibilities, including flower arrangement and care
- Basic computer skills and knowledge of social media platforms
- Ability to lift up to 75 pounds and stand for long periods
What We Offer:
- minimum wage
- Opportunities for advancement and professional growth in the floral industry
- A fun and dynamic work environment surrounded by beautiful flowers
- Willingness to train the right person with conditions
How to Apply:
If you are a motivated and organized individual with excellent communication skills and a passion for flowers, please submit your application, including:
- Resume
- Cover letter
- 3 professional references
We look forward to hearing from you!