We are seeking a detail-oriented and compassionate Intake / Scheduler Coordinator to join our Home Health Agency. This role is essential in coordinating patient referrals, managing clinician schedules, and ensuring smooth communication between patients, physicians, and clinical staff.
Key Responsibilities
Receive and process new patient referrals
Verify patient demographics, insurance, and physician orders
Coordinate and schedule visits for nurses, therapists, and aides
Communicate effectively with physicians’ offices, patients, and caregivers
Maintain accurate documentation in the EMR system
Track authorizations and ensure timely start of care
Support compliance with Medicare/insurance requirements
Handle inbound and outbound calls professionally
Qualifications
Previous experience in home health intake or scheduling preferred
Knowledge of Medicare, Medicaid, and insurance verification a plus
Strong organizational and multitasking skills
Excellent communication and customer service abilities
Proficiency with EMR systems and Microsoft Office
Ability to work independently and as part of a team
What We Offer
Competitive pay (based on experience)
Supportive and professional work environment
Opportunities for growth and advancement