Customer Support Assistant

Job DescriptionWe are seeking a detail-oriented Customer Support Assistant to join our team in Miami. The ideal candidate is organized, professional, and motivated to ensure clients receive outstanding assistance at all times. This role plays a key part in maintaining the continued satisfaction, trust, and loyalty of our customers, supporting day-to-day operations and ensuring smooth communication.ResponsibilitiesProvide timely and professional support to clients through phone and email.Assist with inquiries, service coordination, and internal communication.Maintain accurate records of customer interactions and follow-ups.Collaborate with internal teams to resolve customer requests efficiently.Uphold company standards in every interaction and represent the brand with professionalism.Support administrative tasks and ensure smooth daily workflow.