Job Overview: The Customer Service/Inside Sales position, a valued member of our team, plays a pivotal role in various operational aspects of our company. This full-time office position has the individual responsible for managing sales orders, customer service and support, on-line Training, overseeing order fulfillment, contributing to product manufacturing processes, maintaining production equipment, coordinating with vendors, and supporting new product development and testing initiatives. This multifaceted position requires strong organizational skills, customer support and sales skills, attention to detail, and the ability to effectively collaborate across different departments.
Key Responsibilities:
1. Sales Order Management:
Efficiently manage the processing and documentation of sales orders.
Coordinate with sales teams and distributors to ensure accuracy and timeliness in order processing.
Customer service and support.
Maintain thorough records of sales transactions and customer communication