E-Commerce Administrative Assistant

Description We are offering a contract to hire employment opportunity for an E-Commerce Administrative Assistant in Atlanta, Georgia. This role is pivotal in the e-commerce industry, where you will be managing product listings on our web platforms, handling customer inquiries, and ensuring product information accuracy. The workplace is dynamic and fast-paced, requiring a high level of organization and detail-orientation.Responsibilities: Manage product listings on various e-commerce platforms ensuring accuracy and quality Write engaging product descriptions that motivate customers to make purchases Handle customer inquiries promptly across multiple channels including email, phone, live chat, and social media Resolve customer complaints professionally and efficiently Regularly update and maintain product inventory Collaborate with the marketing team to promote products on various social media channels Oversee order fulfillment activities Assist in creating engaging written and visual content for the website Analyze product performance and customer behavior data, providing insights for decision-making Work closely with the technical team to ensure a seamless user experience. Requirements Proficiency in Microsoft Office Suite, including Microsoft Word, Excel, PowerPoint, and Outlook. Experience in data entry and maintaining accurate records. Ability to handle inbound and outbound calls, providing excellent customer service. Excellent email correspondence skills, able to respond to inquiries promptly and professionally. Strong organizational skills, able to schedule appointments and manage calendars. Prior experience in an administrative role, preferably within the e-commerce industry. Strong customer service skills, able to assist customers with inquiries and issues. Ability to multitask, handle high call volumes, and work in a fast-paced environment. Excellent communication skills, both written and verbal. Attention to detail and ability to maintain high levels of accuracy in data entry tasks. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .