DescriptionICF Disaster Management Division seeks FEMA Public Assistance Emergency Management Assistance Compact (EMAC) Reviewers. This project-based position is open to candidates located anywhere in the Continental United States and is a remote on-call position.About On-Call Employment with ICF: Due to the seasonal or project-specific nature of our disaster and emergency management work, ICF hires professionals as “On-Call” employees. On-Call employees are scheduled for work as it becomes available, with the freedom to accept or decline hours. They can work on concurrent projects outside of their ICF assignment, provided there's no conflict of interest.Key Responsibilities:
Working with Federal and State Recovery Programs and Initiatives, Public Assistance and its implementing regulations.
Validate all mutual aid claims ensuring complete substantiation from support documentation
Provide professional and amicable correspondence with local partners
Utilize a validation checklist and QAQC checklist to review reimbursement claims
Coordinate and participate in resolution of project related issues and concerns.
Ensure the delivery of excellent customer service and support to partner agencies.
Ensure timely administrative and fiscal processes for project worksheets.
Promote capacity building through local, state, federal, and non-governmental partners.
Demonstrate subject matter expertise and leadership with program partners and customers.
Coordinate and participate in resolution of project related issues and concerns.
Optimize procedures and maintain communication and focus.
Maintain and track each case as required in project report management information system.
Measure performance with key metrics.
Keep management team informed on issues, problems & resolutions.
Provide superior customer service skill set, ability to listen, facilitate and negotiate problems.
Expertise in area in which you are assigned. Carry out timely and accurate duties as requested.
Must Have Qualifications: At least one year but will likely consider 2-3+ years of FEMA, State or Local Public Assistance experience addressing operational issues in disaster recovery operations including issues that have complex programmatic element. Must be able and willing to travel as required for project work. Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check.Preferred Skills: (may set candidates apart) Bachelor’s degree. Knowledge and skill in applying analytical and evaluative techniques to the identification, consideration, and resolution of a wide variety of grants administration issues and problems. Experience addressing strategic issues in disaster recovery operations including issues that have complex political and programmatic elements. Experience addressing FEMA Public Assistance policy and guidance technical issues in regard to current law and regulations. Background in various types of constructionProfessional Skills: (you bring these with you) Proficiency in the use of Microsoft software applications (Excel, Word, Outlook, etc.) Excellent listening, written, and oral communication skills. Excellent critical thinking skills to help resolve project constraints and make decisions, paired with a desire to take initiative. Ability to work well under continually changing deadlines and priorities.Please provide an updated resume aligned to the qualifications, skills and experience required.INVESTING IN OUR PEOPLEBy empowering a diverse workforce, we discover innovative solutions to the most pressing issues of the day. We strive to create an environment that’s both welcoming and inclusive, where problem solvers can deepen their knowledge, collaborate with others, test out new ideas, and grow their careers. Our people choose ICF every day because they find purpose in our work.#indeed#LI-CC1#DMDPAWorking at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process (http://careers.icf.com/us/en/accommodations) .Read more about workplace discrimination rights , the Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) , or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. (https://www.icf.com/legal/equal-employment-opportunity)Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.The pay range for this position based on full-time employment is:$47,717.00 - $81,118.00Nationwide Remote Office (US99)