Parts Sales Associate- Dave Smith Motors

Duties and Responsibilities:Provide exceptional customer service to walk-in, phone, and internal customers, assisting with part selection, offering product information, and ensuring exposure to the full product line.Process customer orders efficiently, including pulling stock, arranging shipments, deliveries, or pick-ups, and managing "will call" and "back order" files.Maintain inventory accuracy by replenishing assigned areas daily, ordering out-of-stock parts, and participating in a Lost Sale Tracking program.Support service technicians by helping select parts for repairs and managing repair order documentation.Handle financial transactions accurately, including issuing credits, processing charge backs, and managing tax-exempt sales.Keep current on new products and participate in all available training programs to enhance product knowledge and sales skills.Maintain a clean and organized work area, including counters and computer equipment.Operate company and customer vehicles as required, adhering to all safety policies and procedures.Report any accidents or safety concerns immediately to a manager or supervisor.