Team Leadership:
Supervise staff, coach and develop team members, foster morale, and support operational improvements.Workflow & Performance:
Coordinate daily tasks to meet turnaround times (TAT), conduct performance reviews, manage training records, and support hiring and succession planning.Client & Project Support:
Interface with clients and project teams to deliver asset and data management services.Instrumentation Management:
Perform and document qualifications (e.g., HPLC, GC, KF, UV-Vis), urgent repairs, and scheduled maintenance.Vendor Coordination:
Escort vendors for on-site maintenance and ensure proper documentation.System & Compliance:
Input data into GMARS, support change controls and investigations, and report on service metrics.