Customer Service Officer

We are seeking a dedicated Customer Service Officer to join our team in Louisville, KY. This role is ideal for individuals who excel in client communication, problem-solving, and creating positive customer interactions. You will be responsible for ensuring each client receives outstanding support while maintaining the professional standards that define GG Media.ResponsibilitiesProvide attentive and efficient assistance to customers via phone and email.Address inquiries, resolve concerns, and ensure timely follow-up.Maintain accurate customer information and records.Coordinate with internal departments to support client needs.Uphold the company’s service standards and ensure a smooth customer experience.Contribute to a positive, organized, and solution-oriented work environment.