Kelly is looking for professional, dedicated, detail-oriented individual to fulfill a Service Administrator position in Livonia, MI. I came across your resume on Indeed and I wanted to reach out. Please review details below and let me know if you would be interested.Salary/Pay Rate/Compensation: $21/hr.Onsite: Mon-Fri (8am-5pm)Why you should apply to be a Service Administrator: Competitive salary based on experience Opportunity to work with a premier client in Plymouth, MI Chance to contribute to a professional and supportive work environment Utilize your excellent organizational and communication skillsWhat’s a typical day as a Service Administrator? You’ll be: Maintaining the service call center by answering phones, entering service cases into SIS, and transferring customer calls to the appropriate department or team. Processing service expense and mission billing using SAP, SIS, and CERTIFY. Maintaining the Service Admin Mailbox and responding to customer or team requests. Keeping customer information in SAP and SIS up to date and correct, resolving issues with incorrect data. Entering purchase orders in SAP for tools and/or special needs for the different teams supported by technical service. Issuing purchase orders to suppliers as necessary. Providing customers with quotes for onsite support. Assisting with special projects, including PPT presentations and Excel spreadsheets. Assisting with Project Management Department billing as necessary. Entering Preventative Maintenance contract details into SIS and maintaining data up to date. Assisting the Application department if needed, handling application requests and reports, LAC material shipping and receiving, customer quotes, and invoicing. Assisting the Training department if needed, receiving leads for service and training opportunities, working with internal resources and/or Business Development Manager to identify training courses and offer contracts/solutions to customers, handling customer quotes, class registration, and course overview documentation.This job might be an outstanding fit if you: Have a two-year Associates Degree in Business Administration or equivalent combination of training and experience. Have a minimum of 3 years of previous experience in office administration and customer service. Have excellent verbal and written communication skills. Have excellent organizational skills. Have SAP experience. Are proficient in Microsoft Office, including Teams, Word, Outlook, Excel, and PowerPoint.What happens next:Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network.Apply to be a Service Administrator today!Rosie LiangosKelly Services, RecruiterDirect/Text: 313-484-8011As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.Why Kelly ® ?As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.About KellyWork changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center.
Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.