Accommodation Coordinator

Te Whiwhinga mahi | The opportunityWe have an exciting opportunity for an Accommodation Coordinator to join the English Language Academy (ELA) team. In this role, you will ensure an exceptional experience for students staying in ELA-organised homestay and university-managed accommodation.You will manage the end-to-end accommodation process, including recruiting and supporting homestay families, placing students in suitable accommodation, and maintaining accurate records in our Student Management System. The role also involves liaising with the Student Services team to ensure student well-being, coordinating airport transfers, and building strong relationships with homestay families and external partners.This is a varied and rewarding position where your organisational skills and attention to detail will directly contribute to creating a safe, welcoming, and culturally sensitive environment for our international students.The salary range for this role is $65-70,000 per annum, depending on experience and qualifications.For more detailed information on the role accountabilities and requirements, please review the Position Description.He kōrero mōu | About you You will be an organised and proactive coordinator who enjoys working in a fast-paced environment and delivering excellent service. You have strong administrative skills, great communication, and the ability to build positive relationships with students, families, and colleagues.Essential:NCEA Level 3 or equivalentAt least two years’ experience in administration or coordination rolesExperience with database and document managementExcellent organisational and time management skillsStrong written and verbal communication skillsCultural awareness and empathy for international studentsAbility to work collaboratively and maintain a calm, professional approach under pressurePreferred:Previous experience in international educationFamiliarity with the Education Code of Practice 2021Experience with CLASS Student Management SystemAbility to speak a second languageWhat we offer | Ngā āhuatanga kei a mātouWe offer you more than just a job. We offer you the opportunity to be part of a dynamic, world-class educational institution.We provide benefits and support throughout your career to help you develop and grow.In addition, we offer career development programmes, discounted car parking, on-site childcare options, leisure and recreation facilities, and a number of other discounted products and services. For more information, please visit Staff Benefits.Hear more about making Worlds of Difference in your career at the University, our partnership with Māori, our Te Ao Māori principles, our impact, our staff and life in Auckland on our careers website