Front Office Agent

Embody the spirit of hospitality and excellence, radiating warmth, elegance and personalised care to every guestEnsure a professional and attentive service is provided and guest expectations are exceeded.Respond to guest requests promptly, efficiently and courteously during reservations, arrival & check in, departure & check out, and throughout their stay.With your passion for high end hospitality and superb eye for detail, you will take initiative to ensure that all of your interactions are positive and productive and in line with Sofitel service standardsHave the freedom and creativity to deliver memorable moments that provide treasured guest experiences.