Brand & Guest Experience Executive, Pacific

An exciting opportunity exists for a Brand & Guest Experience Executive, Pacific, based in Sydney or Gold Coast. This role supports the execution of brand strategies and guest experience initiatives across Accor’s Pacific portfolio, ensuring consistency with global standards and regional relevance. You will play a key role in coordinating brand activations, guest experience programs, and marketing content that enhance brand visibility and customer engagement in a dynamic, multi-brand environment.Getting to know the role and your responsibilitiesSupport the rollout of brand identity elements and activations across hotel touchpoints.Support the Brand and Guest Experience Manager across all guest experience initiatives including the collation and sharing of data.Assist in coordinating guest experience programs, training sessions, and best practice sharing.Collaborate on the development of brand-aligned marketing content and communication materials.Maintain brand calendars, trackers, and audit processes to ensure compliance and timely execution.Help organise webinars, workshops, and onboarding activities for new openings.Prepare reports and presentations on brand and guest experience performance.Liaise with internal teams and external partners to ensure smooth delivery of initiatives.Contribute to cross-functional collaboration with marketing, digital, loyalty, and commercial teams.