Transformation Success Architect

Your CareerAs a Transformation Success Architect, you are a critical part of the Transformation Success Architecture Team, ensuring our most important customers have a successful deployment and security operations transformation with XSIAM. You will act as the technical orchestrator for large and complex XSIAM deployments, engaging after the technical win and seeing the project through to production. Your primary goal is to make sure the customer realizes value rapidly by educating their operations teams on XSIAM capabilities and helping them apply these to their own SOC workflows. You are the key technical leader who directs and coaches our field teams to ensure a successful deployment.Your ImpactServe as the single technical orchestrator for large, complex, and strategic XSIAM deploymentsDirect Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deploymentEducate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflowsCoach and train field DC and PS teams during deployments to build their skills for future projects.Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilitiesProvide technical and product consultation while managing escalations and issues throughout the deployment lifecycleLead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deploymentDocument improvement recommendations from deployments to feed back into our processes.Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases