Customer Service Representative (New College Graduate)

Job Description:Act as a key partner to the Global Account Manager (GAM) by helping manage the balance between customer demand and product supply, and by supporting logistics programs.Close collaboration supporting the GAM with continuous forecast validation, forecast and backlog alignment and review of demand changes.Global understanding of customer demands, processes, and supply chain needs. Proactively engaging with the customer to understand their order fulfillment to avoid supply/demand gaps and/or excess.Responsible for finding solutions related to delivery escalations and liaises with internal departments (Sales, Planning and Logistics etc.).Worldwide allocation handling for specific products and main interface with customer headquarters.Representing Renesas at customer meetings, preparing and presenting regular data on supply / demand health and for potential executive level escalations/ meetings.