Housekeeping Manager

JOB OVERVIEW The Housekeeping Manager oversees the day-to-day operations of the housekeeping department, ensuring cleanliness, order, and presentation standards across all guest rooms, public areas, and back-of-house spaces. This role manages team scheduling, quality inspections, and staff training, contributing to Faena New York’s world-class guest service and Forbes-level execution. This position has an annual compensation of $85,000 per year. DUTIES AND RESPONSIBILITIES Lead daily housekeeping operations, managing team assignments and productivity expectations. Conduct room and public area inspections to ensure cleanliness, maintenance, and guest readiness. Train team members on Faena service standards, safety, chemical handling, and room care techniques. Collaborate with Front Office, Engineering, and F&B to manage guest requests and room status updates. Ensure department compliance with DOH, OSHA, and property-wide sanitation policies. Assist with hiring, onboarding, scheduling, and team development initiatives. Monitor inventory levels and ordering of linens, guest supplies, and amenities. Support VIP and special guest room preparation and follow-up service. Maintain lost & found documentation and property-wide cleanliness inspections. Perform Manager on Duty responsibilities and lead by example in delivering guest service recovery.