Operations Engineer II

Brightspeed is searching for an Operations Engineer II to join our team! We are seeking a skilled Engineer II to manage and perform proactive maintenance on network elements for voice, video, and data networks. In this role, you will develop plans to augment capacity relief as needed and conduct engineering work, including applied research, development, and design of new projects. This includes the design, fabrication, modification, and evaluation of both physical and logical equipment and devices.As a Operations Engineer II, your responsibilities will include: Managing and executing proactive maintenance tasks on network elements for voice, video, and dataDeveloping and implementing plans for capacity augmentation as necessaryPerforming engineering and applied research to design and evaluate new projectsTroubleshooting and resolving issues across IP, ATM, Ethernet, and TCP/IP networks, focusing on OSI Layers 1-3Configuring network equipment using CLI/TL1 commands and GUIsAnalyzing and isolating problems at both the physical and logical layersMaintaining a thorough understanding of circuit and packet switching, the OSI reference model, frame relay, and ATM switchingCommunicating effectively with customers and team members to ensure a high level of serviceWorking independently with minimal supervision while demonstrating flexibility and resourcefulness in challenging situations