Description
Summary: Provide high quality patient care services to current potential members of the UH Select program by performing administrative functions and supporting physician staff in clinical setting.
Provide medical assistant coverage for Cleveland-based practice
Provide daytime call coverage for program access line
Maintain member database
Assist with ordering and assembling marketing collateral
Track and retrieve patient test results
Order office and medical supplies
Complete medication refills via phone and electronic medical record
Scan patient documents into electronic medical record
Request patient medical records
Complete prior authorizations for UH Select patients, in partnership with physicians
Schedule patient testing with University Hospitals, Boca Regional Hospital and Lee Memorial Hospital
Schedule appointments with referred providers
Prepare patients for examinations in Touchworks (Detail listed below)
Register, schedule, and check patients in and out of visits in Athena (Detail listed below)
Complete UH Select membership enrollments
Additional Responsibilities
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity