Job SummaryOn Call position to cover shifts on Mondays and Tuesdays. The Guest Services Agent provides shuttle services CPR/First Aid postal services and property monitoring. The Guest Services Agent is responsible for assisting all elements of the Property Services Departments housekeeping maintenance front desk and others as assigned. This is a full-time customer facing role that requires frequent communication and collaboration with customers managers and vendors.ResponsibilitiesQUALIFICATIONS:
Minimum two years administrative experience.
Proven Customer Service experience required.
Outstanding communication and interpersonal abilities (People skills positive phone/email etiquette writing skills service-oriented diplomatic and occasionally shows the ability to be firm with tact)
Inventory management
Excellent organizational skills/aptitudes
Motivated and self-driven
JOB RESPONSIBILITIES:
First point of contact in handling customer inquiries
Handles a variety of reporting tasks
Conducts snow removal
Drives maintains and service shuttle vans
Maintain tools and equipment for maintenance and repairs
Provide Postage services
Assist colleagues whenever necessary
Primarily On-Call although infrequent extended hours may be required
Other duties as assigned.
Property DetailsEagle Crest is a full-service destination resort located just outside the city of Redmond on 1700 acres in the high desert of Central Oregon. Nestled against the majestic Cascade Mountains near Bend, Oregon, Eagle Crest boasts over 300 days of sunshine each year with an annual rainfall of less than nine inches. Company OverviewAs the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. BenefitsAfter an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offeringDaily Pay! Ask your Recruiter for more details
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Apply for this position (https://careers-aimbridge.icims.com/jobs/361787/guest-services-agent-homeowners-association/job?mode=apply&apply=yes&iniframe=1&hashed=-1834475008)
Need help finding the right job?We can recommend jobs specifically for you!EEO StatementAimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.PropertyEagle Crest @ HOA ManagementPosted Date5 hours ago(12/2/2024 3:30 PM)ID2024-361787LocationUS-OR-RedmondCategoryFront Office/Guest ServicesTypeOn CallStatusPart-TimeCompany : NameAimbridge Hospitality