At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.The exceptional EY experience. It's yours to build.EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.Senior Account Manager-Associate Director-Anywhere in the US, Northeast-US preferred- 2 openingsOur Sales & Strategic Pursuits function brings together business, sector and account knowledge along with EY competencies and solutions to meet unique client needs. The Sales & Strategic Pursuits Organization shapes and drives an integrated growth strategy across EY’s largest accounts, industry sectors, solutions and services, demonstrating and achieving market leadership through a client centric culture.The opportunityThe Senior Account Manager works within our Sales Activation team and is responsible for working with the Global Client Service Partner (GCSP), Sales Leader, Sales Activation Leader and the Sales Executive (SE), where applicable, to drive account strategy and innovation, drive client relationship growth, accelerate sales and develop talent. The Senior Account Manager ensures cross-service line and cross-geography team integration on our largest, most complex global accounts and that we deliver exceptional client service in all internal and external encounters.Your key responsibilitiesYou will be responsible for managing one to two Global 360 or Focus Core accounts and will be expected to drive the key activities of EY’s Account Management Framework. You will work with the GCSP and SE to co-develop account strategy to develop and drive the global execution of account plans, facilitate service line planning activity, account integration, pursuit support and pipeline development with discipline and rigor. You’ll be expected to serve as a knowledge hub of the account(s), connecting the global team to EY growth drivers and client business issues. You will also be expected to have a strong understanding of the client business agenda and EY solutions to enable leveraging the global EY network to connect our clients to the right people. You will be focused on sales pipeline generation, relationship development and deal coaching within your account.Skills and attributes for success· Ability to influence leaders, impact sales excellence and drive account actions· Ability to operate both internally and externally and on a local and global virtual basis to achieve results· Work with minimum supervision, operating with agility, versatility and strong problem-solving ability· Act as a key leader for strategic account activation· Own the Assessment of Service Quality (ASQ) process by developing the plan, leading/attending interviews and driving action after the interviews and year-end follow up· Strong communication skills, including coaching and facilitation· Ability to establish credibility and trustTo qualify for the role, you must have
10-12 plus years of account management or similar relevant experience
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Effective influencing and relationship building skills with strong executive presence
Excellent written, verbal, and presentation skills
Strong attention to detail and sound organizational skills
Ability to manage multiple priorities simultaneously
Bachelor’s degree (emphasis in Marketing or Business preferred)
Ideally, you’ll also have
Experience in delivering client-focused solutions based on customer needs
Strong business/commercial acumen and an understanding of major industry sector trends
Leadership, facilitation, coaching and mentoring skills
Strategic thinking and analytical skills
Change management and strong project management experience
What we look forWe are looking for individuals that have a strong business acumen and personal leadership. Innovative, creative thinkers who are strategic, collaborative and consultative and who can bring a fresh perspective that will thrive in this environment.What we offerWe offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $123,600 to $238,000. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $148,400 to $270,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.For those living in California, please click here (https://ey-preview.ey.com/content/ey-unified-site/ey-com/local/us/enus/home/legal-and-privacy/fair-chance-ordinance.html?token=68cf9ed2-94e5-4db9-83cf-5c6aa14619de) for additional information.EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com