Reservations Agent

What Will You Be Doing?Processing and managing FIT and corporate reservations received via phone, email, and other channelsServe as the first point of contact for all booking enquiries, delivering prompt and professional assistanceProviding efficient, friendly, and personalised service to every guestStaying up to date and fluent with the ALL – Accor Live Limitless loyalty programCollaborating closely with the operations team to ensure all guest requests and service needs are met seamlessly