Claims Administrator

We’re seeking a key contributor to help drive the success of our Claims and Legal team.  `Ingram Barge Company has an opening for a Claims Administrator based out of our Nashville, TN office.  In this role, you will be supporting and collaborating with staff in the administration of claims matters, including management of correspondence, clerical, administrative, and legal tasks. A successful claims administrator will be proactively organized, and process oriented. What you will be doingClaims administrative duties:Advising internal and external stakeholders on processes necessary for prompt claim paymentsAnswering phones and providing directions to internal and external stakeholders regarding claim status and documenting files to record the sameSecuring updated W9’s for A/P processing of claimsManaging all mail for the Claims department to include preparation of invoices for medical bill review and A/PManaging digital invoices and upload to OnBase system for A/P processingSending vendor authorizations to Accounts Payable to set up vendors for paymentPreparing and distributing introductory and long-term disability letters for Jones Act employeesExtended absence compensation and interruption of Voyage compensation data entryCollaborating with Barge Maintenance & Repair staff to secure appropriate invoices for processingPreparing and distributing maintenance spreadsheets for Adjuster review, approval, and A/P processingOrdering supplies for department as appropriateSecuring and paying final invoices on inactive files and close claimSpecial projects as assignedClaims software administration duties: Approving payments and exports to Accounts PayableEntering record payments and managing exceptions reportAssisting with troubleshooting of systemsFacilitating any updates