Customer Support Assistant

Job DescriptionWe are seeking a Customer Support Assistant to join our team in Dallas, TX. The ideal candidate is professional, detail-oriented, and dedicated to providing exceptional service. In this role, you will be the first point of contact for clients, ensuring their inquiries are resolved promptly and their experience reflects our company’s high standards. This is an excellent opportunity for someone looking to build a meaningful career in a supportive and dynamic environment.ResponsibilitiesRespond to customer inquiries via phone and email in a timely and professional manner.Assist clients with order processing, account updates, and general support.Coordinate with internal departments to ensure customer needs are met efficiently.Maintain accurate records of customer interactions and transactions.Identify and escalate issues to the appropriate teams when necessary.Contribute to continuous improvement by providing feedback and suggesting process enhancements.