Position Summary:
As the first point of contact for our patients, you will provide a warm and professional experience, manage scheduling, handle phone calls, and assist with office tasks as needed. This role requires someone who is organized, adaptable, and dedicated to providing exceptional service.
Key Responsibilities:
Greet patients warmly and professionally
Manage patient check-ins and check-outs
Answer phones and respond to patient inquiries
Schedule appointments and manage calendars
Assist with administrative and office tasks as needed
Skills & Qualities Required:
Punctuality & Dependability – reliable attendance is essential
Friendliness & Professionalism – excellent communication and interpersonal skills
Adaptability – ability to take on tasks as needed in a small, dynamic office
Organization & Attention to Detail
Qualifications:
Previous experience in a medical office or customer service role preferred, but not required
Proficiency with computers and basic office software