ABOUT NWRC
Northwest Regional Council (NWRC) is a multi-service agency that covers the Washington counties of Island, San Juan, Skagit and Whatcom, with offices in Bellingham and Mount Vernon, Washington. NWRC’s slogan: “Human services with you at the center” encapsulates its focus on creating new solutions to navigate the challenges of aging and disability, proactive paths to behavioral health and recovery, and new partnerships between healthcare and social services. We are seeking applicants for a Health Homes Care Coordinator.
JOIN US
NWRC’s values are centered on the concepts of respect, inclusiveness, and striving to foster a healthy work environment for all employees. With these values in mind, we will do our part to support and further diversity, equity, and inclusion not only in our workplace, but in our communities. Toward this goal, we invite candidates from diverse backgrounds and perspectives to apply and help shape the future of NWRC.
HEALTH HOME CARE COORDINATION PROGRAM
The primary goal of the health home care coordination program is to assist clients with making the best use of their current services and supports, as well as aid in helping them to find others that may be beneficial. Health Home services are designed to support clients with ongoing chronic conditions and being of support to them to maintain and achieve health goals.
A DAY IN THE LIFE
Care Coordinators are based primarily in the field while providing both intensive care coordination and comprehensive care management. As a Care Coordinator you will provide coordination of medical and social services needed such as, long-term care, transportation, food services, mental health advocacy, medical specialist and referral appointments; while facilitating communication between the clients medical providers, family, and other caregivers.
COMPENSATION & BENEFITS
10-Step pay range: $30.16 – $39.35 hourly
NWRC salary ranges are comprised of a 10-Step scale. On their employment anniversary, employees are eligible for an annual pay increase to the next step in the associated salary range, subject to satisfactory performance. In addition to the annual pay increases, NWRC assesses cost of living adjustments (COLA) on an annual basis, subject to Governing Board approval. New employees at NWRC usually start at the first step in the position’s assigned salary range. NWRC may consider a higher step when evaluating the candidate’s experience, training, or proven capability. Internal equity will be reviewed and prioritized when determining a starting pay rate.
As a full-time, permanent, non-exempt role, this position is eligible for the following benefits:
100% Employer paid medical for individual employee plans and up to 95% paid medical for dependent coverage plans, with multiple plan options
100% Employer paid Dental and Vision for the employee and eligible dependents with multiple plan options
Washington State Public Employees Retirement System (PERS 2 or PERS 3)
100% Employer paid Employee Assistance Program (EAP) for employee & dependents
Life and Long-term Disability insurance, including voluntary buy-up options
Vacation Leave, accrued at 8hrs/month & increasing with longevity
Sick Leave, accrued at 8hrs/month
12 Paid Holidays Annually
3 Paid Wellness Days Annually
Voluntary Flex Spending Plans for health and/or child/elder care
Voluntary Deferred Compensation Program
Alternative Work Schedules
Hybrid Work Environment
4% premium pay offered for Certified Social Services Interpreters
Note: NWRC meets the Public Service Loan Forgiveness (PSLF) definition of a public service organization.
SCHEDULE & LOCATION
NWRC strives to offer employees schedule flexibility while balancing the needs of their role within the agency with their personal lives. The Care Coordinator will work with the Care Management Program Supervisor to develop a schedule that includes regular, in person time in the Skagit office as well as optional remote days.
QUALIFICATIONS
Education/Experience:
Master's Degree in Behavioral or Health Sciences or related field and 1 year of experience providing direct human services to clients, preferably in a community setting OR
Bachelor's Degree in an equivalent field and at least 2 years of experience providing direct human services to clients, preferably in a community setting OR
An equivalent combination of education and experience that provides the skills, knowledge and ability to perform the work
Knowledge, Skills, and Abilities:
Demonstrated ability to assess client health and functional status, understand and develop appropriate recovery plans and make clear and concise recommendations
Demonstrated advocacy skills and sensitivity to the needs and values of diverse groups
Demonstrates an ability to engage with communities of color, people with disabilities, LGBTQIA+, and other marginalized communities
Demonstrates an understanding of institutional barriers to services
Demonstrated ability, willingness and commitment to support an environment that advocates and creates a sense of belonging for individuals of all ethnicities, genders, ages, and backgrounds
Knowledge of the local providers, services and resources, as well as the formal and informal support networks available in the service area
Ability to communicate effectively in both oral and written format
Ability to work independently, with good judgment and a minimum of supervision
Ability to plan, prioritize and coordinate work assignments and/or projects
Ability to establish and maintain effective working relationships with coworkers, community agencies, and the general public using courtesy, tact, and good judgment
Ability to defuse difficult situations recognizing the need for sensitivity as well as assertiveness,
Demonstrated ability to maintain a high level of confidentiality
Licenses/Certificates/Special Requirements:
Must have a valid driver's license, a vehicle available for work-related travel, and appropriate liability insurance.
RECRUITMENT & SELECTION PROCESS
After reviewing the applications, the NWRC will contact the most qualified candidates to participate in a selection process consisting of job-related selection exercises. NWRC will make reasonable accommodation upon request for those individuals with disabilities.
If you are interested in applying for this position, please visit https://nwrc.bamboohr.com/careers/61 to complete the application.