Client Service Associate

Job DescriptionWe are seeking a polished and motivated Client Service Associate to join our expanding team in Madison, WI. In this role, you will serve as a key point of contact for clients, ensuring smooth communication, high-quality support, and seamless service delivery. This position is ideal for someone who thrives in a client-focused environment and enjoys contributing to long-term business relationships.ResponsibilitiesServe as a primary liaison between clients and internal teams to address inquiries professionally and promptly.Maintain accurate client records and assist with service coordination and schedule management.Support the development of client solutions by gathering relevant information and identifying needs.Ensure exceptional service standards by monitoring client interactions and implementing follow-up procedures.Prepare documentation, reports, and communications to support client projects and activities.Contribute to process improvements that enhance client satisfaction and operational efficiency.