16.50 per hour 16.50 | Birmingham, AL, USA | Hourly | Full Time Now is a great time to join our growing company! The Millennium Group (TMG) is an award winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.Responsibilities:
Ensures Customer Service area is always staffed and functional
Maintains records and files
Handle work tickets upon request during coverage and lunches.
Must have good working knowledge of computer basics
Perform work in a backup capacity to all staff functions
Provide problem resolution
May deal with difficult or irate customer periodically
Ensures equipment is in good working order, equipment maintenance (Facilities)
Interfaces with the client contact when required
Keeps manager informed of operational efficiencies and potential problems
Able to set priorities
Must be flexible to adapt to changes
Must demonstrate leadership qualities
Qualifications:
High School diploma or GED equivalent required.
Ability to lift up to 50 lbs.
1 to 2 year experience with customer service, mail, shipping/receiving.
1 to 2 years experience in the corporate environment.
Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
Ability to appropriately handle confidential and highly sensitive material.