DescriptionOur retail store provides the fuel, the face, and the gateway to all the awesome services we provide for individuals, families, and organizations in the communities we serve. But, what does that mean for you as a team member? It means that you are connected to something bigger than yourself, something that helps shape the community you live in with the most basic need of lifethe ability to have a productive livelihood. The Career Center Manager provides operational direction and leadership to the Career Center of Goodwill Industries of the Southern Rivers (GoodwillSR). He or she advances relationships and partnerships with local businesses and community agencies to identify potential employment opportunities for people using the services we provide. He or she promotes and participates in career fairs; researches and identifies employment trends; and demonstrates skills and abilities to coordinate and collaborate with an engaged and diverse community and population.Career Center Manager
Communicates with employers in the community in an effort to promote the services of the career center.
Researches and identifies local employment trends.
Stays current with all recruiting and job search practices, resume design, and site and web-based training classes.
Plans organize and lead career-related activities and events such as job fairs, consulate fairs, education classes, etc.
Oversees center staffing schedules to ensure there is adequate coverage of the center including the administrative front desk.
Coordinates the (VITA) tax preparation program during tax season. Works with the career center team to ensure the successful planning and implementation of VITA, including but not limited to, ensuring all IRS Quality site requirements and grant requirements, if applicable, are met and goals and objectives for the program are achieved.
Oversees the recruitment, training, and scheduling of all volunteers, interns, and federal work-study students.
Ensures staff is properly trained to provide services to clients and employers.
Generates daily, weekly, monthly and annual reports required to support people served in the Career Center.
Accounts for the fiscal management of all cost centers related to the center; assuring proper utilization of organizational resources and assets.
Provides regular updates to the Director and/or the Career Center Operations Manager.
All other duties as assigned.
Knowledge, Skills & AbilitiesThe Career Center Manager must possess competence in the following areas in order to be successful within the role:
Ability to communicate (both oral and written) with a diverse audience.
Ability to model impeccable work ethics, initiative, and time management skills.
High level of enthusiasm, motivation, persistence, and a positive attitude
Ability to coordinate programs, assess program effectiveness, and prepare and present required monthly, quarterly and annual reports
Possess and display excellent analytical, critical thinking, organizational, verbal, and written communication skills
Ability to maintain the highest degree of confidentiality.
Capacity to display supportive and professional conduct in a high pressure, fast-paced environment with multiple priorities
Ability to demonstrate patience, maturity, and leadership skills
Ability to act and make decisions that align with the organization’s values of - Honesty, Integrity, Respect, Excellence, and Service
Ability to successfully pass a pre-employment drug screen, a criminal history background check and a motor vehicle report.
Supervisory ResponsibilitiesThis position manages all Career Center team members within the given career center and is responsible for the day-to-day operations, performance management, and hiring of the team members within the department.RequirementsEducation & Experience
Bachelor’s Degree required. (Master’s Degree preferred)
Minimum 3-5 years of previous work experience in a related area (required).
Valid driver’s license and a clean driving record (required).
Previous supervisory experience (required).
Previous experience developing or assisting with the development of training curriculum (a plus).
Previous staffing experience (a plus).
Bilingual (a plus).
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.While performing the duties of this job, the team member is regularly required to talk or hear. The team member frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.TravelTravel is primarily local during the business day, although some out-of-area and overnight travel may be expected. Travel required for community outreach, partnership meetings, and professional